When you ask employees about their experiences with HR, most of the time you can expect a shrug or an eye roll. For a long time, HR has been perceived as a mere service provider, with little to no added business value. Over the years, HR has even generated a negative perception. We’re happy to see that many organizations are looking for ways to create more added value with their HR departments. In this article we’ll track some of the newest evolutions in HR, and give you a few pointers on how to look at the future of HR.
The negative perception of HR management
These are some of the negative perceptions we’ve discovered during our conversations with HR professionals:
- “HR generally doesn’t know the inner workings of the business outside of their department.”
- “HR creates more obstacles- instead of removing them.”
- “HR is a cost rather than a factor that can create added business value and profit.”
These perceptions are, however, wrong for the most part. Any successful HR department will know the inner workings of the business they operate in, remove obstacles, be at the forefront of the office cult and will create added value. The prerequisite is, however, that HR knows the different trends and acts on them.
(Future) Trends in HR management
We’ve listed some of the HR trends we’ve noticed the last couple of months:
Remote work management
Lots of companies have figured out that a remote work policy is the way to go. Remote work management is therefore leaning towards a shift from ‘Work from Home to” “Work from Anywhere”.
We’ve also noticed a major emphasis on using data and Artificial Intelligence such as chatbots to improve routine HR efficiency. The goal? Keeping HR fast and lean through automating repetitive tasks.
Customer experience is something that all organizations are aware of. But lately, employee experience is becoming more and more important. Making employees feel useful and able to grow improves your office culture, breeds brand ambassadors and ultimately generates more customers.
Emphasis on skills and development
Since organizations want to be more flexible, there is a definite need for the skilling and re-skilling of potential as well as existing employees in all areas of work.
These are just a few of the trends in the everchanging HR landscape. It’s key to have an HR department that is agile and lean. That way you can adapt easily to new evolutions and unforeseen changes. We have some other tips for you to prepare your HR for the future.
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Prepare your HR for the future
We’ve condensed the current HR trends in some insightful tips that will help you prepare for the future:
- Get accustomed to technology and innovation (HR chatbots, data analytics, specialized HR software);
- Focus on overall organizational success by aligning HR goals with the company’s vision and mission;
- Prepare for the changing work methods and styles of a new and diverse workforce;
- Focus on training, personal development, re-skilling and upskilling;
- Automate processes as much as possible;
- Make intelligent use of HR data and turn it into valuable insights that have a positive impact on the bottom line.
Berlin can help you reach for the future of HR
We’ve created our own proven EDDI© methodology. This allows us to audit your organization on several HR domains. From first assessment to impactful decisions, berlin consulting can help you to transform your HR.
Want to know more about what we do? Get in touch with us!